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Bilingual Case Management Program

At-risk seniors who are 60 or older in need of assistance in organizing and managing their long-term/short-term care can receive help from our bilingual (English/Spanish) case managers.

The goal of the program is to reach isolated or at-risk seniors, help them maintain their independence in their own homes, and prevent premature institutionalization.

Management Services Include:

  • Arranging and monitoring In Home Support Services
  • Home delivered meals
  • Para-transit services
  • Housing assistance
  • Assistance with Medi-Cal and Medicare counseling
  • Referrals to money management services, legal services or medical appointments
  • Advocacy and assistance with solving a variety of problems for homebound individuals

Individuals must:

  • Be a resident of San Francisco
  • Be 60 or older (or age 18 to 59 with a disability)
  • Have an income level of 400% of poverty or less
  • Not be currently receiving duplicative Case Management services
  • Have a need for Case Management and be willing to participate in the program
  • Be at risk of premature institutionalization

In order to be considered “at risk”, an individual must meet at least one of the following conditions:

  • Impairment in one or more areas of Activities of Daily Living (ADL) or
  • Two or more Instrumental Activities of Daily Living (IADL)
  • Unable to manage his/her own affairs due to emotional and/or cognitive impairment; or
  • Impaired by virtue of a significant event or circumstance that has occurred within the past 12 months

For more information about the Bilingual Case Management Program, call 415-550-2214.